To provide a secure environment, all computers used for CUIMC purposes (whether institutionally or personally owned) must be registered with their IT Custodian, Certified IT Group (CITG), or other responsible person in their School, Department or business unit.
Registration simply means that current contact information and basic details about the system are provided. The information is used for emergency contact if a computer becomes infected with malware or conducts suspicious activity (such as spamming or port scanning) on the network. Systems that move or change ownership must provide updated information as well.
The information below will help if you must prepare your computer and/or collect details for the IP request form to pass along to your CITG staff. Please check with them if you are not sure what steps they will complete for you.
In short any system connecting to the network must:
The network is regularly scanned for malicious activity and infected hosts; systems that pose a threat may be blocked or restricted from connecting. Additional requirements such as setting a password, auto-lock, and running regular backups can be found in the University's Registration and Protection of Endpoints policy.
Be sure all details you provide are accurate. If not, the system may not connect properly and the request will need to be submitted again.
By default computers are given a local IP address that is automatically or "dynamically" received (see steps to set this on Windows or Macintosh). This works fine for general research, business, and academic use of a computer. If a public IP address and manual/static addressing is needed for advanced technical purposes, CITG staff can submit the Wired Registration Public IP request form. Note that additional procedures for System Registration may be required.
Finding a Jack Port Label
"Jack" or Data Ports are labeled within their wall plate, immediately adjacent to the port. This is where the system's network cable is plugged in. The wall plate may also include ports for a phone.
IP related requests can only be accessed by staff in a Certified IT Group. The forms are listed under Submit a Service Request on this page or can be found in the Service Catalog.
Related request forms that anyone can submit include Computing Relocation (configuring computing equipment that is being moved within the CUIMC campus) and Network Port Installation. ARC billing information may be required.
Once the form has been submitted you will see a request number, please note this for your records. Within a few business days of submitting the form you should receive email confirmation that your IP request was processed and your newly registered system will be able to connect shortly afterwards.
Read the email confirmation closely as it will let you know whether the systems should remain dynamic, using DHCP to connect to the network (this is the default setting on most computers), or if it will require manual configuration of a network address. Most systems connecting to the CUIMC network should be set for dynamic or DHCP configuration, for help see our instructions on Windows or Macintosh. The network automatically refreshes its list of approved MAC addresses throughout the day, so it may take a few hours after receiving your confirmation email before your system can connect.