If your CUIMC email account no longer connects in Outlook on Windows the settings it uses may be outdated or corrupt. Removing it from Outlook, then re-adding it using current instructions can resolve the issue.
Removing your CUIMC email account from a computer or program that you no longer use will also keep it from trying to connect, which can slow down the computer and cause error messages. It is also a best practice for security, helping to ensure that anyone else who may end up using the device will not be able to see messages or other data that they are not authorized to view.
Before removing your account it's a good idea to make sure there are not problems with your account by logging in to Web Outlook. If you cannot, try self-service help for CUIMC email accounts, which should resolve the issue with Outlook. It's also a good idea to make sure Outlook has been updated recently.
IMPORTANT: Some personalized settings in Outlook, such as email signatures, rules, calendar or message views, etc., or connection to archived/locally saved messages and folders, may reset to a default after removing the profile. In general, anything you can view when logged in to your CUIMC email account in Web Outlook will remain. If there are concerns please request assistance from your Certified IT Group before attempting to remove the profile.
The email profile will no longer appear in Outlook on the computer. Use current instructions to set up your CUIMC email account again.