MyPassword - MC/CUIMC Email Password Management

The myPassword website lets you manage your MC password. To do so,  you need to set up your myPassword profile by clicking on Edit my Profile:

my password site image, with the option to "edit my profile" circled.

The following options are available: 

Note: myPassword is only to manage MC accounts and CUIMC Exchange/Microsoft 365  email accounts.

If you have not used myPassword yet, please visit it now to set up your security questions before you need to reset or unlock your account! If you do not have security questions in place, you will not be able to use myPassword's feature and will have to contact 5-help to assist you.

NOTE: The 2-minute timer at the bottom of most pages in myPassword prevents others from changing information if you have left your computer unattended. When it runs out you will need to log in again. If you need more time to fill out fields simply click any blank area on the myPassword page to restart the timer.

  1. Go to
  2. You will be asked to verify the Captcha. Enter the image you see in the picture (in the example below, the word is "mouth"):
    Captcha - enter the word in the picture
  3. You will be prompted to enter your MC User Name, which is the first part of your CUIMC email address (usually your UNI).
      enter User Name and Domain
  4. Fill in your security questions and answers:

    • You will be asked to select three questions and create your own answers.
    • Answers are case sensitive: any capitals or lowercase that you use in your answers will be required when typing in the answer in the future.
    • Use the drop-down arrow to the right of the Question field to select from the list. Select questions that will be easy for you to answer but difficult for others to guess.
    • Type in the answer for the question you have selected in the Answer field.
  5. Select the Submit button at the bottom of the page when done. You will be returned to the login window.

Your myPassword profile is now set up and can be used any time your account is locked, you forgot your password or you want to change it. Simply use any computer or device connected to the Internet to visit myPassword and instantly resolve account issues.

Note: When you change or reset your password, make sure it is updated on mobile devices or off-campus computers using a network drive. If your phone or tablet is already configured for your CUIMC email account, put the device in Airplane mode before changing your password or it may lock your account by attempting to connect with the old stored password.

Additional Help

If you need a password reset but did not set up your security questions in myPassword or are not able to answer them, you can submit the CUIMC email/MC account Password Reset form (use your UNI to log in if prompted).  A technician will contact you to assist with the reset.