Student Support by CUIMC IT

Students obtaining support from CUIMC IT technicians, whether via phone, remote access, or in person, must comply with governing Columbia University Information Technology Policies, CUIMC Information Security Procedures and the following.



To request technical support, currently enrolled Medical Center students may call extension 5-Help (212-305-4357) option 5, email, use chat (select Get Help from our main menu, Login in the upper right and sign in with your UNI account, then click the chat icon in the lower right), or visit the Tech Bar Walk-in Desk. Hours for phone, email, and walk-in support are 7 days a week, chat is from 9am to 5pm Monday through Friday. Please provide your UNI, current contact information, and specific information about any issue.