Uninstall Pharos on Macintosh


If your computer has been using an older version of Pharos or you are experiencing issues, please follow these instructions to fully remove it before installing or re-installing.

  1. Select Go - Computer from your Finder menu's top toolbar.
    Macintosh Finder Go menu with Computer option
  2. Select Macintosh HD, then browse to the Library - Application Support - Pharos - Utilities folder (if you can't find Pharos - Utilities, make sure you are not in the <username> - Library - Application Support folder).
  3. Double-click the Uninstaller program.
  4. In the Component Selection window, check off Pharos Popup and click Continue.
    Pharos Uninstaller Component Selection Window
  5. Click Continue at the Component Summary window, and enter the Mac's administrator username and password when prompted.
  6. Pharos will uninstall and show a success message when finished; click Done.
  7. Open System Preferences (click the Apple icon in the upper left corner, then System Preferences from the drop down menu that appears).
  8. Select Printers & Scanners.
  9. Look for CUMC B&W or CUMC Color in the list of Printers to the left.
    • If neither are listed, close the Printers & Scanners window and continue with instructions to Set Up Pharos on Macintosh.
    • If either are listed, click on the printer once to select it, then click the  minus sign to delete it. When prompted click Delete Printer, and repeat for the other printer if needed.
    Removing the Pharos black and white printer

When finished, there should be no CUMC/Pharos printers listed in your Printers and Scanners window.