If your computer has been using an older version of Pharos or you are experiencing issues, please follow these instructions to fully remove it before installing or re-installing.
- Select Go - Computer from your Finder menu's top toolbar.
- Select Macintosh HD, then browse to the Library - Application Support - Pharos - Utilities folder (if you can't find Pharos - Utilities, make sure you are not in the <username> - Library - Application Support folder).
- Double-click the Uninstaller program.
- In the Component Selection window, check off Pharos Popup and click Continue.
- Click Continue at the Component Summary window, and enter the Mac's administrator username and password when prompted.
- Pharos will uninstall and show a success message when finished; click Done.
- Open System Preferences (click the Apple icon in the upper left corner, then System Preferences from the drop down menu that appears).
- Select Printers & Scanners.
- Look for CUMC B&W or CUMC Color in the list of Printers to the left.
- If neither are listed, close the Printers & Scanners window and continue with instructions to Set Up Pharos on Macintosh.
- If either are listed, click on the printer once to select it, then click the – minus sign to delete it. When prompted click Delete Printer, and repeat for the other printer if needed.
When finished, there should be no CUMC/Pharos printers listed in your Printers and Scanners window.